.jpg)
.jpg)
HOT WATER REPLACEMENTS · MELBOURNE
Hot Water Upgrades with Victorian Energy Upgrades Discounts
Looking to replace your existing hot water system? MAXPLUMB can help you explore suitable replacement options and check whether your home may qualify for an available incentive.
Eligibility and available incentives depend on the relevant program requirements.
Eligibility Assessment
Licensed and Qualified
Licensed and Qualified
Eligibility Assessment
Trusted product brands
Why choose us
What You Can Expect from MAXPLUMB
01
Professional Assessment and Quotation
02
Quality Supply and Installation
Get guidance on suitable hot water options, installation requirements and clear quotation details before proceeding.
Explore suitable hot water systems with professional installation focused on quality workmanship.
03
2-Year Workmanship Warranty
04
Ongoing After-Sales
Support
Enjoy added peace of mind with a 2-year workmanship warranty covering qualifying installation-related issues.
Our team is available to assist with post-installation enquiries and help coordinate product warranty concerns.
Hot Water Brands We Work With
Understanding Victorian
Energy Upgrades
The Victorian Energy Upgrades program is a Victorian Government initiative designed to help eligible households and businesses reduce energy use through discounts on approved energy-efficient products and upgrades.
Depending on your existing hot water system, property and program requirements, you may be eligible for a discount when upgrading to an approved hot water system.
For official information, visit the Victorian Government's VEU website:
Upgrade Your Hot Water System with Confidence
At MAXPLUMB, we provide hot water heat pump supply and installation solutions designed to improve home comfort and energy efficiency.
Â
Whether you're replacing an older electric system or considering a switch from gas or LPG, our team can help you explore suitable options for your household.
Â
We focus on quality workmanship, transparent communication and customer support throughout the upgrade process.
Potential VEU Program Benefits
Eligible Victorian households may qualify for a discount when replacing an existing hot water system with an approved model under the Victorian Energy Upgrades (VEU) program. Eligibility and the applicable discount must be confirmed before proceeding.
A More Energy-Efficient Choice
Heat pump technology can help reduce the electricity needed for water heating. Its overall environmental benefits depend on factors such as the electricity supply and the system selected.
A heat pump hot water system is an energy-efficient alternative to traditional electric resistance water heating. By drawing heat from the surrounding air to heat water, it can help reduce electricity use while providing hot water for your household.
Energy Efficiency
Heat pumps transfer heat from the surrounding air instead of relying solely on an electric element to generate heat. This can make them more energy-efficient than conventional electric resistance hot water systems.
Potential Energy Bill Savings
Using less electricity to heat water may help reduce household energy costs. Actual savings depend on your hot water usage, electricity tariff, existing system and the performance of the replacement unit.
Why Choose a Heat Pump Hot Water System?
Energy Efficiency
Heat pumps transfer heat from the surrounding air instead of relying solely on an electric element to generate heat. This can make them more energy-efficient than conventional electric resistance hot water systems.
Potential Energy Bill Savings
Using less electricity to heat water may help reduce household energy costs. Actual savings depend on your hot water usage, electricity tariff, existing system and the performance of the replacement unit.
WARRANTIES
COVERED ON THE PRODUCT AND THE INSTALL
Your system is covered by the manufacturer's product warranty, and our installation work is covered by our workmanship warranty.
Reclaim Energy warranty →
Haier warranty →
NeoPower: contact for warranty terms →
Our workmanship warranty
Our installation work is covered for 2 years. If something isn't right with how we installed it, we'll come back and fix it.
HOW TO MAKE A CLAIM
01
Contact us
Call us or send the quote form, and tell us when the system was installed.
02
We check it
We'll work out whether it's an installation or a product issue.
03
We point you the right way
We fix installation issues ourselves. For product faults, we'll help you contact the manufacturer.
HOT WATER UPGRADES
HOW YOUR UPGRADE WORKS
1
2
1
3
4
5
Tell us about your current system and home. We'll check which rebates you qualify for.
We look at your existing unit, household size and where the new one will go.
You see the price, the rebate and what you'll pay before deciding. No obligation.
A licensed plumber installs it to Australian standards and the rebate program rules.
We lodge the rebate paperwork and give you your warranty and compliance documents.
2
2
3
2
4
2
5
Explore your hot water upgrade options
Cut running costs, get off gas, and claim available Victorian rebates. We check your eligibility and handle the paperwork.
-2026-01-13%20at%2017_03_52.webp)
Heat pump hot water
REBATES AVAILABLE
Gas to electric hot water
REBATES AVAILABLE
An energy-efficient system that heats water using warmth from the air. A strong fit for homes with solar.
✓ Victorian rebates for eligible homes
✓ We check eligibility and lodge the paperwork
✓ Fixed-price supply and install
Replacing a gas or LPG system? We handle the full switch, from removing the old unit to making the gas line safe.
✓ Gas disconnected safely by a licensed plumber
✓ Victorian rebates for eligible homes
✓ Fixed-price changeover
SYSTEMS WE SUPPLY AND INSTALL
Accredited for Victorian hot water rebates. Eligibility criteria apply.
NeoPower
Reclaim Energy
Haier
Reliable Service from Enquiry to Installation
Why Choose MAXPLUMB?
Quality Workmanship
Professional installation with attention to detail.
Transparent Pricing
Clear information about proposed work and costs.
Reliable Communication
Updates and support throughout the process.
After-Sales Assistance
Help with product and installation enquiries.
Updates and support throughout the process.
Reliable Communication
Help with product and installation enquiries.
After-Sales Assistance
Professional installation with attention to detail.
Quality Workmanship
Clear information about proposed work and costs.
Transparent Pricing
Updates and support throughout the process.
Reliable Communication
Help with product and installation enquiries.
After-Sales Assistance
Installation Follow-Up
Our team can assist with general operating questions and basic troubleshooting guidance.
Product Assistance
Installation Follow-Up
Where appropriate, we help customers communicate with the manufacturer or relevant service provider regarding warranty concerns.
Warranty Coordination
After-Sales Support You Can Count On
Our service does not end when installation is complete. MaxPlumb is committed to helping customers with post-installation enquiries and directing them to the appropriate support when an issue arises.
Installation Follow-Up
We can follow up with customers to check that their system is operating as expected.
Installation Follow-Up
If you experience an issue that may relate to the installation, please contact us so we can review the details and determine the next steps.
Installation Concerns
We can follow up with customers to check that their system is operating as expected.
Product Assistance
Our team can assist with general operating questions and basic troubleshooting guidance.
Warranty Coordination
​Where appropriate, we help customers communicate with the manufacturer or relevant service provider regarding warranty concerns.
Installation Concerns
If you experience an issue that may relate to the installation, please contact us so we can review the details and determine the next steps.
Service and Repair Requests
If an assessment or site visit is required, we will explain the proposed arrangements and any applicable charges before proceeding, where appropriate.
Installation Follow-Up
If an assessment or site visit is required, we will explain the proposed arrangements and any applicable charges before proceeding, where appropriate.
Service and Repair Requests
Frequently Asked Questions
01
Is the VEU Hot Water upgrade free?
No. VEU water heater upgrades have a minimum customer contribution of $200 including GST. Your final quote depends on your property and the system installed.
02
Does every home qualify?
No. Eligibility depends on factors including your existing heater, property and approved replacement product.
03
Is MAXPLUMB the Victorian Government?
No. MAXPLUMB is a private business accredited to take part in specified VEU activities.